What NOT to do after making your payment
Please don't panic and e-mail us DEMANDING your unlock code.
"We truly respect the fact that you are our customer and without you we could not exist".

You'll get your unlock code within 24 hrs.
The fastest way receive your unlock code is via on-line payment by credit cardWe use PayPal.com to process credit all card payments. Simply click on one of the "buy" links located on the home page to start the process. You can be assured of a safe, fast and secure transaction. We never see your credit card details.

Note: you will need to have cookies enabled in your web browser to use the Paypal.com website -- that is a requirement of Paypal's, not ours. If you can't figure it out, read how below!

After pressing the "Buy" link you will enter Paypal.com's website and be presented with a form to enter your credit card information and payment amount. If you have never used Paypal.com before, you will be asked to "set up a new account" which includes providing Paypal.com with your email address and choosing a password. Your credit card and personal information, including email and password, are confidential and known only by Paypal.com.

More about PayPal
Paypal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account.

Paypal uses secure server encryption to keep your credit card information safe and they take care of the processing process.

When you register with Paypal you will have your own account interface where you can see which payments have been sent and to whom. Both the buyer and seller must be registered users of Paypal and abide by their conditions.

How to Enable Cookies
To enable cookies, follow the instructions below for the browser version you are using.

Microsoft Internet Explorer 5.x
Select "Internet Options" from the Tools menu.
Click on the "Security" tab.
Click "Custom Level" button.
Scroll down to the "Cookies" section.

To enable:
Set "Allow cookies that are stored on your computer" to "Enable".
Set "Allow per-session cookies" to "Enable".
Click "OK".

Microsoft Internet Explorer 4.x
Select "Internet Options" from the View menu.
Click on the "Advanced" tab.
Scroll down to find "Cookies" within the "Security" section.

To enable:
Select "Always accept cookies".
Click "OK".

Netscape Communicator 4.x
Select "Preferences" from the Edit menu.
Find the "Cookies" section in the "Advanced" category.

To enable:
Select "Accept all cookies" (or "Enable all cookies").
Click "OK".

How to download Gigorama
First, click on one of the download links to select which version of GIGORAMA you'd like to download. Download speed will vary depending on your modem speed and the type of internet connection you have.

What to expect while downloading
1. A box will appear on your screen asking if you'd like to "Run this program from its current location" or "Save this program to disk." Choose "Save this program to disk."

2. A second box will ask you where you'd like to save this file.

It's easiest to save it to your computer's desktop, which is where the icons for most of your programs are displayed.

3. Wait for the download to finish. Be patient—it should take a few minutes.

4. When your computer is finished downloading, go to your Windows desktop and look for the "GRSetup.exe, GVNsetup.exe or VNRsetup.exe" icon, (depending on which software you're downloading).Double-click on the icon to start using GIGORAMA! Enjoy!

Handling corrupt downloads and Install issues
On occasion a poor internet connection or line disruption can result in a corrupt download or a corrupt install which can cause the downloaded file to either not function or perform erratically resulting in run time errors or crashes. In such an event we suggest you do the following

1. Re-download and/or reinstall (Be sure to delete any previous GIGORAMA files from your system first).

2. Make sure there are no other programs running during the install.

3. E-mail us if you get error messages, but [ONLY] after first trying the above steps.

(Be sure to include the number and text of the error message).
It is important that we know what the error is. [Back to download area]